Withdrawing Funds from Your Account
When your balance is ready to move, head to the cashier and open the withdrawal tab. We send payouts back to the same e-wallet or bank account linked to your profile — Touch 'n Go eWallet, Boost, GrabPay, DuitNow or an FPX-linked bank account. Before the first withdrawal clears, we run a standard account check to confirm your details match. Once that
verification is on file, subsequent withdrawals follow the same path without repeating the full process. Enter the RM amount you want to withdraw, review the destination, and submit. You will see the request status in your transaction history.
- Open withdrawal tab — Go to the cashier and switch to the withdrawal section. Your linked payout methods appear automatically.
- Select payout method — Choose the e-wallet or bank account — Touch 'n Go eWallet, Boost, GrabPay, DuitNow or FPX — that you want to receive the funds.
- Enter amount and submit — Input the RM amount and confirm. The request moves to pending status and appears in your transaction log.
- Verification check — First-time withdrawals trigger an identity check. Once cleared, your account is marked verified for future payouts.